Dear Guests,
Thank you for choosing the Zante Maris Suites for your recent holiday. Your feedback is essential if we are to improve the standards of service we provide. We would therefore be very grateful if you would take a few minutes to complete this questionnaire. Thank you for your time and we wish you a safe return home!

Nationality (required)

Age (required)

Suite Number (required)

Date of Stay (required)


Reception

1 = poor, 5 = excellent

How friendly & welcoming was your check in/check out experience?

Level of service received at reception

Reception staff efficiency/willingness/provision of information?

Anything else


Accommodation

1 = poor, 5 = excellent

Comfort of your suite

Comfort and standard of your bathroom

Guest facilities in the bathroom

Cleanliness of the bedroom

Overall maintenance & design of the suite

Suite swimming pool area

Anything else


Restaurant

1 = poor, 5 = excellent

Quality and friendliness of service in the restaurant

Dining area comfort and ambience

Quality of food at breakfast

Choices available at breakfast

Quality of food at dinner

Choices available at dinner

Anything else you like to see or change


Room Service

1 = poor, 5 = excellent

Level and speed of service received

Quality of food

Quality of beverage

Meal choices available

Anything else


Bars

1 = poor, 5 = excellent

Quality and friendliness of service at pool bar

Design and ambience of the pool bar

Quality of snacks

Snack selection available

Quality of coffees and refreshments

Quality of cocktails and drinks

Wine list selection

Anything else


Hotel

1 = poor, 5 = excellent

Overall

Design, décor and furnishings in public areas

Maintenance and comfort of public areas

Location

Standards of surroundings and gardens

Cleanliness overall

Swimming pool area

Outdoor gym

Outdoor sauna

Massage treatments


Overall View

 

How did you choose this hotel (tour operator, internet, word of mouth, hotel's website, other website etc.

Would you recommend our hotel to friends/relatives

Would you return to our hotel for vacation in the future

Was your overall stay value for money

Is there anything that you think we should improve on

Overall experience of your stay in this hotel

Other comments and suggestions